Product Overview
Moreover, FC-10-0060E-112-02-12 provides FortiCare support for Fortinet FortiGate 60E firewalls and ensures stable, secure network operations through vendor-backed service coverage. This support plan gives organizations continuous access to technical expertise, firmware updates, and service resources that help maintain optimal firewall performance and long-term network reliability.
Product Features
Hardware Replacement
However, this service includes advance hardware replacement to reduce downtime when a device fails. Fortinet dispatches replacement units quickly, allowing IT teams to restore firewall functionality and maintain continuous network availability across business-critical environments.
Technical Support Access
Furthermore, the plan delivers direct access to Fortinet technical specialists through phone, chat, and web support channels. Administrators troubleshoot issues efficiently, resolve configuration challenges, and keep security policies running smoothly across complex network setups.
Firmware and Security Updates
Additionally, the subscription provides access to the latest firmware releases and security patches to protect networks from newly discovered vulnerabilities. Regular updates improve stability, enhance performance, and ensure compatibility with evolving security requirements.
Service Coverage Management
Meanwhile, the service offers structured support coverage management through Fortinet’s support portal, enabling teams to track cases, manage devices, and monitor entitlement status. This approach improves visibility and control over support operations.
Why Choose This Product
Therefore, FC-10-0060E-112-02-12 strengthens firewall reliability by combining expert technical support with fast replacement services. Organizations maintain continuous protection and reduce the impact of unexpected hardware or software issues.
Consequently, the support plan improves business continuity by minimizing downtime and ensuring rapid recovery from security appliance failures. Teams sustain secure network access for users and applications without prolonged interruptions.
Moreover, the service increases IT efficiency by reducing troubleshooting time and providing direct access to vendor-certified experts. This support structure allows teams to focus on strategic security improvements instead of reactive maintenance.
Subsequently, the plan supports long-term scalability by aligning with growing network demands and evolving security policies. Organizations expand their infrastructure while maintaining consistent firewall performance and dependable vendor backing.
Finally, the subscription enhances cybersecurity readiness by ensuring devices remain updated, supported, and resilient against modern threat landscapes.
Specifications Table
| Specification | Details |
|---|---|
| Product Code | FC-10-0060E-112-02-12 |
| Product Type | FortiCare Support Subscription |
| Supported Device | Fortinet FortiGate 60E |
| Support Level | FortiCare 24×7 Support |
| Service Coverage | Technical Support + Hardware Replacement |
| Firmware Updates | Included |
| RMA Service | Advance Hardware Replacement |
| Contract Duration | 1 Year |
| Delivery Mode | Subscription-Based Service |
| Intended Use | Enterprise Network Security Support |

FC-10-W040F-928-02-12 



















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