Product Overview
Moreover, FC-10-0060E-247-02-12 delivers comprehensive FortiCare support for Fortinet FortiGate 60E firewalls and ensures continuous, secure network operations with vendor-backed service coverage. This support plan gives organizations reliable access to technical expertise, firmware updates, and service resources that help maintain optimal firewall performance and long-term network stability.
Product Features
Hardware Replacement
However, this service includes advance hardware replacement to reduce downtime when a device fails. Fortinet dispatches replacement units quickly, allowing IT teams to restore firewall functionality and maintain uninterrupted network protection for critical business operations.
Technical Support Access
Furthermore, the plan provides round-the-clock access to Fortinet technical specialists through phone, chat, and web support channels. Administrators diagnose issues faster, resolve configuration challenges efficiently, and maintain consistent security policy enforcement across complex network environments.
Firmware and Security Updates
Additionally, the subscription provides continuous access to the latest firmware releases and security patches that protect networks against newly discovered vulnerabilities. Regular updates improve system stability, strengthen performance, and keep security features aligned with current threat landscapes.
Proactive Case Management
Meanwhile, the service enables proactive case management through Fortinet’s support portal, allowing teams to track incidents, manage device entitlements, and coordinate resolutions efficiently. This visibility helps organizations streamline support workflows and improve response times.
Why Choose This Product
Therefore, FC-10-0060E-247-02-12 strengthens firewall reliability by combining expert technical support with fast hardware replacement services. Organizations maintain continuous protection and reduce the impact of unexpected hardware or software failures.
Consequently, the support plan improves business continuity by minimizing downtime and ensuring rapid recovery from security appliance issues. Teams keep users and applications connected without prolonged interruptions.
Moreover, the service increases IT efficiency by reducing troubleshooting time and giving teams direct access to vendor-certified experts. This structure frees resources for strategic security planning and infrastructure optimization.
Subsequently, the plan supports scalable growth by aligning with expanding network demands and evolving security requirements. Organizations scale operations while maintaining consistent firewall performance and dependable vendor backing.
Finally, the subscription enhances cybersecurity readiness by keeping devices updated, supported, and resilient against modern threats, helping organizations maintain a strong and proactive security posture.
Specifications Table
| Specification | Details |
|---|---|
| Product Code | FC-10-0060E-247-02-12 |
| Product Type | FortiCare Support Subscription |
| Supported Device | Fortinet FortiGate 60E |
| Support Level | FortiCare Premium 24×7 Support |
| Service Coverage | Technical Support + Hardware Replacement |
| Firmware Updates | Included |
| RMA Service | Advance Hardware Replacement |
| Contract Duration | 1 Year |
| Delivery Mode | Subscription-Based Service |
| Intended Use | Enterprise Network Security Support |

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