Product Overview

The FC-10-0050E-247-02-12 is a 1-year FortiCare 24×7 Premium Support license for the FortiGate 50E firewall. It delivers round-the-clock access to technical support, firmware updates, and hardware replacement to maintain consistent network security and uptime. Therefore, this subscription ensures reliable firewall performance and reduces operational disruptions for branch offices and small-to-medium business environments.

Product Features

24×7 Technical Support

The license provides 24×7 access to Fortinet experts for troubleshooting, configuration guidance, and issue resolution. It ensures rapid problem-solving and minimal downtime.

Firmware Updates

The subscription delivers frequent firmware updates to maintain system stability, performance, and protection. It keeps the FortiGate 50E safeguarded against newly discovered vulnerabilities.

Hardware Replacement

The service includes advance hardware replacement for device failures. It minimizes business interruption and maintains continuous network operations.

Case Management

The license provides structured case management and escalation through Fortinet support channels. It ensures every issue is tracked and resolved efficiently.

Knowledge Base Access

The subscription grants access to Fortinet technical documentation, best practices, and configuration guides. It supports optimized firewall management and network security administration.

Security Advisory Alerts

The service provides alerts on vulnerabilities, patches, and emerging threats. It allows IT teams to respond proactively and mitigate risks.

Why Choose This

This FortiCare support license combines technical assistance, firmware updates, and hardware replacement into one comprehensive plan, which simplifies device maintenance. In addition, it reduces operational risk by ensuring rapid support, timely updates, and predictable annual coverage.

Further Points About This Product

This 1-year subscription is ideal for organizations with limited IT staff that require continuous network protection. Moreover, it improves long-term device reliability, supports compliance requirements, and allows predictable budgeting for IT security services.

Specifications Table