The Fortinet FC-10-0030E-247-02-12 is a 1-year FortiCare Premium Support contract tailored for the FortiGate-30E firewall model. This service ensures continuous protection and optimal performance for your network security infrastructure.
Key Features:
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24×7 Technical Support: Provides uninterrupted access to Fortinet’s technical support team via web portal, online chat, and phone, ensuring prompt resolution of critical issues.
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Next Business Day (NBD) Hardware Replacement: Offers advanced hardware replacement services with next business day delivery, minimizing downtime in case of hardware failures.
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Firmware and General Upgrades: Ensures access to the latest firmware updates and general upgrades, enhancing device performance, security, and introducing new features.
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Comprehensive Coverage: Extends support to various FortiGate-30E models, including hardware, virtual, and cloud deployments, ensuring consistent security measures across different environments.
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Global Support: Delivers worldwide support on a per-product basis, providing timely responses to technical issues and complete visibility on ticket resolution progress.
Specifications:
Feature | Description |
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Service Duration | 1 Year |
Supported Device | FortiGate-30E |
Service Type | FortiCare Premium Support (24×7) |
Support Channels | Web portal, online chat, phone |
Hardware Replacement | Next Business Day (NBD) |
Firmware Updates | Included |
Coverage | Hardware, virtual, and cloud deployments |
Global Support | Available 24×7 |
This FortiCare Premium Support contract is designed to provide peace of mind, ensuring that your FortiGate-30E firewall operates optimally with minimal downtime and robust protection against evolving security threats.
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