Product Overview

The FC-10-0030E-247-02-12 is a 1-year FortiCare 24×7 Premium Support license designed for the FortiGate 30E firewall. It provides round-the-clock technical assistance, firmware updates, and hardware support to maintain continuous network protection. Therefore, it ensures that small offices and branch networks stay secure and operational without interruptions.

Product Features

24×7 Technical Support

The license provides 24×7 access to Fortinet experts for troubleshooting, configuration guidance, and incident resolution. It guarantees fast response times to reduce downtime.

Firmware Updates

FortiCare delivers regular firmware updates to maintain stability, performance, and security. It ensures that the firewall stays protected against newly discovered threats.

Hardware Replacement

The subscription includes advance hardware replacement if the device fails. It minimizes business disruption and ensures continuity of operations.

Case Management

The service provides structured case tracking and escalation through Fortinet support channels. It ensures that all issues are monitored and resolved efficiently.

Knowledge Base Access

FortiCare 24×7 gives access to technical documentation and best practices. It helps administrators optimize configurations and network security management.

Security Advisory Alerts

Subscribers receive notifications about vulnerabilities, patches, and security alerts. It allows IT teams to proactively respond to emerging threats.

Why Choose This

This FortiCare license combines technical support, updates, and hardware replacement into one subscription, which simplifies maintenance and reduces operational risk. In addition, it ensures uninterrupted protection and fast resolution of issues for small networks and branch offices.

Further Points About This Product

The 24×7 support plan is ideal for organizations with limited IT staff that need continuous security coverage. Moreover, it enhances device reliability, supports compliance requirements, and allows predictable annual budgeting for network protection services.

Specifications Table