Product Overview
Moreover, FC-10-0060F-928-02-12 provides FortiCare premium support for Fortinet FortiGate 60F firewalls and ensures continuous, secure network operations with full vendor-backed coverage. This support plan helps organizations access expert technical assistance, timely firmware updates, and structured service resources that maintain firewall performance and maximize network reliability.
Product Features
Hardware Replacement
However, this service includes advance hardware replacement to minimize downtime when devices fail. Fortinet quickly dispatches replacement units, allowing IT teams to restore firewall functionality and maintain uninterrupted network protection for critical business operations.
Technical Support Access
Furthermore, the plan provides 24×7 access to Fortinet technical specialists through phone, chat, and web support channels. Administrators resolve configuration issues efficiently, troubleshoot problems quickly, and maintain consistent security policies across complex network infrastructures.
Firmware and Security Updates
Additionally, the subscription grants continuous access to the latest firmware releases and security patches, protecting networks against emerging vulnerabilities. Regular updates enhance stability, optimize performance, and keep firewall features aligned with evolving security requirements.
Proactive Case Management
Meanwhile, the service provides proactive case management via Fortinet’s support portal. Teams can track incidents, manage devices, and coordinate resolutions efficiently, improving response times and reducing administrative overhead.
Why Choose This Product
Therefore, FC-10-0060F-928-02-12 strengthens firewall reliability by combining premium support with rapid hardware replacement services. Organizations maintain continuous protection and minimize the impact of unexpected hardware or software failures.
Consequently, this support plan ensures business continuity by reducing downtime and allowing rapid recovery from security appliance issues. Users and applications remain connected without prolonged interruptions.
Moreover, the service increases IT efficiency by decreasing troubleshooting time and providing direct access to vendor-certified experts. IT teams can focus on strategic security improvements instead of reactive maintenance.
Subsequently, the plan supports scalable growth by aligning with expanding network requirements and evolving security policies. Organizations can confidently scale operations while maintaining consistent firewall performance and dependable vendor support.
Finally, the subscription enhances cybersecurity readiness by keeping devices updated, supported, and resilient against modern threats. It enables organizations to maintain a proactive and strong security posture across their networks.
Specifications Table
| Specification | Details |
|---|---|
| Product Code | FC-10-0060F-928-02-12 |
| Product Type | FortiCare Premium Support Subscription |
| Supported Device | Fortinet FortiGate 60F |
| Support Level | FortiCare Premium 24×7 Support |
| Service Coverage | Technical Support + Hardware Replacement |
| Firmware Updates | Included |
| RMA Service | Advance Hardware Replacement |
| Contract Duration | 1 Year |
| Delivery Mode | Subscription-Based Service |
| Intended Use | Enterprise Network Security Support |




















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